{"id":3846,"date":"2026-08-08T12:53:54","date_gmt":"2026-08-08T10:53:54","guid":{"rendered":"https:\/\/enoturismomainetes.com\/?page_id=3846"},"modified":"2026-09-17T13:09:10","modified_gmt":"2026-09-17T11:09:10","slug":"cookie-policy","status":"publish","type":"page","link":"https:\/\/enoturismomainetes.com\/en\/cookie-policy\/","title":{"rendered":"Cookies policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3846\" class=\"elementor elementor-3846 elementor-2712\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-579ff7f e-flex e-con-boxed e-con e-parent\" data-id=\"579ff7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac95552 e-con-full e-flex e-con e-child\" data-id=\"ac95552\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ebd840 elementor-widget elementor-widget-heading\" data-id=\"4ebd840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cookie Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d77f5c elementor-widget elementor-widget-text-editor\" data-id=\"2d77f5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>1. Identification Data and Owner<\/b><\/p><p><span style=\"font-weight: 400;\">In compliance with Law 34\/2002, on Information Society Services and Electronic Commerce (LSSI-CE):<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Owner:<\/b><span style=\"font-weight: 400;\"> Bodegas y Vi\u00f1edos Mainetes, S.L.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tax ID (NIF\/CIF):<\/b><span style=\"font-weight: 400;\"> B02365898<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registered office:<\/b><span style=\"font-weight: 400;\"> C\/ Concepci\u00f3n, 11, 5\u00ba Izqda., 02002 Albacete, Spain<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Establishment:<\/b><span style=\"font-weight: 400;\"> Hotel Spa Enoturismo Mainetes, Paraje Mainetes, Fuente-\u00c1lamo (Albacete), Castilla-La Mancha, Spain<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Phone numbers:<\/b><span style=\"font-weight: 400;\"> +34 967 104 102 \/ +34 615 404 662<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email address:<\/b><span style=\"font-weight: 400;\"> hotel@enoturismomainetes.com<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Domain name:<\/b><span style=\"font-weight: 400;\"> enoturismomainetes.com<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Commercial Register details:<\/b><span style=\"font-weight: 400;\"> Mercantile Registry of Albacete, Volume 773, Book 537, Folio 175, Sheet AB-13335. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tourist Establishment Registration Number (Junta de Comunidades de Castilla-La Mancha):<\/b><span style=\"font-weight: 400;\">02011110040<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Category:<\/b><span style=\"font-weight: 400;\"> Rural Hotel, 3-star Wine Tourism Hotel category<\/span><\/li><\/ul><p><b>2. Purpose and Acceptance<\/b><\/p><p><span style=\"font-weight: 400;\">These Conditions regulate the booking of accommodation, dining, spa, and wine tourism experience services offered by Hotel Enoturismo Mainetes through its website.<\/span><\/p><p><span style=\"font-weight: 400;\">Making a reservation implies reading and expressly accepting these Conditions in full. Before completing the payment, the customer must check the corresponding acceptance box. Formalizing the booking is not possible without this acceptance.<\/span><\/p><p><span style=\"font-weight: 400;\">We recommend saving or printing a copy of these Conditions at the time of booking.<\/span><\/p><p><b>3. Booking Channel<\/b><\/p><p><span style=\"font-weight: 400;\">Hotel Enoturismo Mainetes sells its services <\/span><b>exclusively through direct booking<\/b><span style=\"font-weight: 400;\">: official website, phone, and email. We do not operate through online travel agencies or intermediaries. Any offer regarding our establishment published on a third-party portal is unauthorized by us and generates no obligation for the hotel.<\/span><\/p><p><b>4. Arrival Days and Availability<\/b><\/p><p><b>Essential Information Prior to Booking<\/b><\/p><p><span style=\"font-weight: 400;\">The hotel <\/span><b>allows guest arrivals only from Friday to Sunday<\/b><span style=\"font-weight: 400;\">. Checking in on weekdays from Monday to Thursday is not possible, except for express exceptions communicated by the hotel such as national holidays, Easter week, etc.<\/span><\/p><p><span style=\"font-weight: 400;\">This limitation also applies to experiences that include an overnight stay. The availability calendar in the booking engine exclusively displays bookable dates.<\/span><\/p><p><b>5. Minimum Stay<\/b><\/p><p><span style=\"font-weight: 400;\">The minimum stay is <\/span><b>one night<\/b><span style=\"font-weight: 400;\">. On certain specific dates, the hotel may set a higher minimum stay, which will always be indicated in the booking engine prior to completing the purchase.<\/span><\/p><p><b>6. Prices, Taxes, and Excluded Services<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All prices are shown <\/span><b>in euros (\u20ac) and include VAT<\/b><span style=\"font-weight: 400;\"> at the current legal rate.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The base rate corresponds to <\/span><b>accommodation only<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The price displayed in the booking summary prior to payment is the final and total price to be paid for the selected items.<\/span><\/li><\/ul><p><b>Services not included in the base rate<\/b><span style=\"font-weight: 400;\"> (can be booked separately, at the time of reservation or at the hotel, subject to availability):<\/span><\/p><table><tbody><tr><td><b>Service<\/b><\/td><td><b>Price<\/b><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Organic homemade breakfast<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac15 per person<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Seasonal Spa Circuit (June\u2013September)<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac30 per person<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Private Sensations Circuit (Jacuzzi + Roman Thermae)<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac30 per person<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Baby cot<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac20 per night<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Pet (up to 15 kg)<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac30 per night<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Tasting menu<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac40 per person<\/span><\/td><\/tr><\/tbody><\/table><p><b>Relax Mainetes Treatments and Massages<\/b><span style=\"font-weight: 400;\"> (individual service, subject to prior reservation and therapist availability):<\/span><\/p><table><tbody><tr><td><b>Treatment<\/b><\/td><td><b>Duration<\/b><\/td><td><b>Price<\/b><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Winetherapy \u2014 grape seed exfoliation + winetherapy bath + grape seed massage<\/span><\/td><td><span style=\"font-weight: 400;\">60 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac90<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Cavatherapy \u2014 grape seed exfoliation + cavatherapy bath + grape seed massage<\/span><\/td><td><span style=\"font-weight: 400;\">60 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac90<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Cherrytherapy \u2014 cherry exfoliation + cherry salt bath + cherry oil massage<\/span><\/td><td><span style=\"font-weight: 400;\">60 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac90<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Chocolatetherapy \u2014 cocoa exfoliation + chocolate massage + chocolate wrap<\/span><\/td><td><span style=\"font-weight: 400;\">60 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac90<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Regenerating Facial \u2014 cleansing + exfoliation + facial massage<\/span><\/td><td><span style=\"font-weight: 400;\">60 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac80<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Relaxing Massage<\/span><\/td><td><span style=\"font-weight: 400;\">30 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac45<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Deep Tissue \/ Decontracting Massage<\/span><\/td><td><span style=\"font-weight: 400;\">30 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac45<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Tired Legs Massage<\/span><\/td><td><span style=\"font-weight: 400;\">30 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac45<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Aromatherapy Massage<\/span><\/td><td><span style=\"font-weight: 400;\">30 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac45<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Basalt Hot Stone Massage<\/span><\/td><td><span style=\"font-weight: 400;\">45 min<\/span><\/td><td><span style=\"font-weight: 400;\">\u20ac65<\/span><\/td><\/tr><\/tbody><\/table><p><span style=\"font-weight: 400;\">Unless expressly stated otherwise in the treatment description, prices are <\/span><b>per person<\/b><span style=\"font-weight: 400;\"> and <\/span><b>do not include access to the spa circuit<\/b><span style=\"font-weight: 400;\">, which is booked separately.<\/span><\/p><p><span style=\"font-weight: 400;\">Prices for additional services are subject to change. The applicable price will always be the current rate displayed at the time of booking.<\/span><\/p><p><b>7. Payment Methods and Advance Payment<\/b><\/p><p><span style=\"font-weight: 400;\">Payment is processed via <\/span><b>credit or debit card through the secure Stripe payment gateway<\/b><span style=\"font-weight: 400;\">. Card details are transmitted directly and encrypted to the payment provider; the hotel never stores full card details at any time.<\/span><\/p><p><span style=\"font-weight: 400;\">To confirm the booking, <\/span><b>advance payment of 100% of the total amount<\/b><span style=\"font-weight: 400;\"> is required at the time of reservation. The booking is not considered formalized until payment has been authorized and the customer receives a confirmation email containing their reservation number.<\/span><\/p><p><span style=\"font-weight: 400;\">If payment is declined or not completed, the reservation will be automatically canceled without prior notice.<\/span><\/p><p><b>8. Cancellation and Modification Policy<\/b><\/p><p><b>8.1. Cancellation<\/b><\/p><p><b>Reservations are non-refundable.<\/b><span style=\"font-weight: 400;\"> Once the reservation is confirmed and paid, the amount paid will not be refunded in the event of cancellation by the customer, regardless of when the cancellation occurs.<\/span><\/p><p><span style=\"font-weight: 400;\">This condition is clearly and prominently communicated prior to payment, and its express acceptance is required to complete the reservation.<\/span><\/p><p><b>8.2. Date Modifications<\/b><\/p><p><span style=\"font-weight: 400;\">As an alternative to cancellation, the customer may request <\/span><b>a date change free of charge<\/b><span style=\"font-weight: 400;\"> under the following conditions:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The request must be made at least <\/span><b>7 days in advance<\/b><span style=\"font-weight: 400;\"> of the scheduled arrival date.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The change is subject to hotel <\/span><b>availability<\/b><span style=\"font-weight: 400;\"> and to the arrival days indicated in Clause 4.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The new dates must fall within <\/span><b>6 months<\/b><span style=\"font-weight: 400;\"> following the original arrival date.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the new date carries a higher rate, the customer must pay the difference. If the rate is lower, no refund or credit balance will be generated.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only <\/span><b>one date change per reservation<\/b><span style=\"font-weight: 400;\"> is allowed.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Modification requests must be submitted in writing to hotel@enoturismomainetes.com indicating the reservation number.<\/span><\/p><p><b>8.3. No-Show and Early Departure<\/b><\/p><p><span style=\"font-weight: 400;\">Failure to show up on the arrival date, or early departure from the establishment, does not entitle the customer to any refund or compensation for unused nights.<\/span><\/p><p><b>8.4. Cancellation by the Hotel<\/b><\/p><p><span style=\"font-weight: 400;\">If due to force majeure or severe technical circumstances the hotel is unable to provide the booked service, the customer will be offered a full refund of the amounts paid or the rescheduling of the reservation to alternative dates, at the customer&#8217;s choice. The hotel&#8217;s liability will be limited to the amount paid for the reservation.<\/span><\/p><p><b>9. Right of Withdrawal<\/b><\/p><p><span style=\"font-weight: 400;\">In accordance with <\/span><b>Article 103(l) of Royal Legislative Decree 1\/2007<\/b><span style=\"font-weight: 400;\"> (Revised Text of the General Law for the Defense of Consumers and Users), <\/span><b>the 14-day right of withdrawal does not apply<\/b><span style=\"font-weight: 400;\"> to contracts for accommodation services other than for residential purposes, transport of goods, car rental, catering, or services related to leisure activities, if the contract provides for a specific date or period of performance.<\/span><\/p><p><span style=\"font-weight: 400;\">Consequently, reservations for accommodation, restaurant, spa, and experiences on specific dates are governed exclusively by the cancellation policy in Clause 8.<\/span><\/p><p><b>10. Arrival, Departure, and Guest Registration<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Check-in:<\/b><span style=\"font-weight: 400;\"> from <\/span><b>4:00 PM<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Check-out:<\/b><span style=\"font-weight: 400;\"> until <\/span><b>12:00 PM<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">Arrivals outside reception hours must be communicated to the hotel in advance.<\/span><\/p><p><span style=\"font-weight: 400;\">In compliance with <\/span><b>Royal Decree 933\/2021<\/b><span style=\"font-weight: 400;\">, the hotel is required to register the personal data of all guests over 14 years of age and report them to competent authorities. At check-in, guests must present a <\/span><b>valid ID card, passport, or residence permit<\/b><span style=\"font-weight: 400;\"> for all occupants. Refusal to provide these details prevents the provision of the service without entitlement to a refund.<\/span><\/p><p><b>11. Occupancy and Capacity<\/b><\/p><p><span style=\"font-weight: 400;\">Each room has a specific maximum capacity indicated during the booking process. Accommodation of a number of guests exceeding the booked capacity is not permitted. The presence of undeclared occupants may result in the charge of the corresponding surcharge or termination of the contract without right to a refund.<\/span><\/p><p><b>12. Children and Cots<\/b><\/p><p><span style=\"font-weight: 400;\">Children of all ages are welcome. Baby cots are available upon request, subject to availability, at a cost of <\/span><b>\u20ac20 per night<\/b><span style=\"font-weight: 400;\">. Minors must be accompanied and supervised by a responsible adult at all times, especially in the spa area, swimming pool, and outdoor areas.<\/span><\/p><p><b>13. Pets<\/b><\/p><p><span style=\"font-weight: 400;\">Pets weighing <\/span><b>up to 15 kg<\/b><span style=\"font-weight: 400;\"> are allowed for a surcharge of <\/span><b>\u20ac30 per night<\/b><span style=\"font-weight: 400;\">, provided the breed and size are communicated at the time of booking.<\/span><\/p><p><span style=\"font-weight: 400;\">Admission conditions:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Animals are not permitted in the restaurant, spa area, or winery.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pets must not be left unattended in the room.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The owner is liable for any damage caused by their pet to facilities or third parties.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">A maximum of two pets per room is permitted.<\/span><\/p><p><b>14. Establishment Rules<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><b>Smoking is strictly prohibited<\/b> inside the establishment in compliance with Law 28\/2005. Designated outdoor areas are available.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guests are requested to respect the peace and quiet of other guests, particularly during night hours.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to the spa and winery is subject to specific schedules and conditions communicated at reception.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The hotel reserves the right of admission and may request any person breaching these rules or disturbing coexistence to leave the premises, without entitlement to a refund.<\/span><\/li><\/ul><p><b>15. Wine Tourism Experiences, Restaurant, Spa, and Treatments<\/b><\/p><p><b>15.1. Wine Tourism Experiences and Restaurant<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All experiences require <\/span><b>prior reservation<\/b><span style=\"font-weight: 400;\"> within the timeframe specified in each experience details sheet.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Certain experiences are subject to a <\/span><b>minimum and maximum number of participants<\/b><span style=\"font-weight: 400;\">. If the minimum is not reached, the hotel may propose an alternative date or fully refund the amount paid.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experiences including overnight stays are subject to the arrival days constraint stated in Clause 4.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experiences involve <\/span><b>activities linked to wine consumption<\/b><span style=\"font-weight: 400;\"> and are reserved for <\/span><b>guests aged 18 and older<\/b><span style=\"font-weight: 400;\">. Proof of age may be requested.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellation and date modification conditions for experiences follow Clause 8.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The tasting menu and restaurant services are subject to advance booking and availability.<\/span><\/li><\/ul><p><b>15.2. Spa Circuit<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to the spa circuit is booked separately and is subject to <\/span><b>prior reservation and capacity limits<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><b>Seasonal Spa Circuit<\/b><span style=\"font-weight: 400;\"> operates exclusively from <\/span><b>June to September<\/b><span style=\"font-weight: 400;\">. The Jacuzzi + Roman Thermae (private room for two) is available year-round.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The hotel may temporarily close the thermal area for maintenance, hygiene, or safety reasons. In such cases, an alternative time slot or a refund for this specific service will be offered.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flip-flops, swim caps, and swimwear are mandatory, as well as complying with usage rules displayed on-site.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Minimum access age: 16 years old<\/b><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>15.3. Treatments and Massages (Relax Mainetes)<\/b><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Treatments and massages require <\/span><b>prior reservation specifying date and time<\/b><span style=\"font-weight: 400;\">, and are subject to therapist availability. Requests made through the website <\/span><b>are not confirmed until the hotel communicates the assigned time slot<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guests are advised to arrive <\/span><b>10 minutes before<\/b><span style=\"font-weight: 400;\"> the booked time. Late arrivals will reduce treatment duration without entitlement to a price reduction or session extension.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Health Declaration.<\/b><span style=\"font-weight: 400;\"> Prior to receiving any treatment, the guest must inform the therapist of any relevant medical conditions: pregnancy, high blood pressure or cardiovascular issues, thrombosis or circulatory problems, diabetes, epilepsy, recent injuries or surgeries, skin disorders, ongoing oncological treatments, and <\/span><b>allergies or intolerances<\/b><span style=\"font-weight: 400;\">, paying special attention to treatments based on grape, cherry, cocoa\/chocolate, and essential oils.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The therapist may <\/span><b>advise against, modify, or stop<\/b><span style=\"font-weight: 400;\"> a treatment for safety reasons. If contraindications are identified prior to starting, an alternative treatment or refund will be offered.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The hotel assumes no liability for consequences resulting from the <\/span><b>omission or concealment<\/b><span style=\"font-weight: 400;\"> of relevant medical information by the customer.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Treatments are <\/span><b>wellness and relaxation services<\/b><span style=\"font-weight: 400;\"> with no therapeutic, diagnostic, or medical purpose, and in no way replace healthcare treatment.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Minimum age for treatments and massages: 18 years old<\/b><span style=\"font-weight: 400;\">, unless express authorization is granted by the hotel and a responsible adult is present.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Treatment Cancellation:<\/b><span style=\"font-weight: 400;\"> As a specific time slot and professional are reserved exclusively, cancellations or time changes must be communicated at least <\/span><b>1 hour in advance<\/b><span style=\"font-weight: 400;\">. After this period, or in case of no-show, the full treatment amount will be charged.<\/span><\/li><\/ul><p><b>Gift Vouchers:<\/b><span style=\"font-weight: 400;\"> experience vouchers are valid for <\/span><b>12 months<\/b><span style=\"font-weight: 400;\"> from the date of issue, redeemable upon reservation and subject to availability, transferable to another person, and non-refundable for cash. Upon expiration of the validity period without redemption, the voucher loses its validity.<\/span><\/p><p><b>16. Events and Celebrations<\/b><\/p><p><span style=\"font-weight: 400;\">Weddings, celebrations, and corporate events <\/span><b>are not governed by these Conditions<\/b><span style=\"font-weight: 400;\">. They are formalized via a specific, customized contract between the customer and the establishment, detailing budget, payment schedule, deposits, cancellation deadlines, and applicable penalties.<\/span><\/p><p><span style=\"font-weight: 400;\">Website forms regarding events serve purely as requests for information or quotes and do not constitute a reservation or contractual obligation.<\/span><\/p><p><b>17. Liability<\/b><\/p><p><span style=\"font-weight: 400;\">The hotel is responsible for the proper provision of booked services under terms established by current legislation.<\/span><\/p><p><span style=\"font-weight: 400;\">The hotel is not liable for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valuables not deposited in the safe, when available.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damages arising from improper use of facilities, particularly the spa and outdoor areas.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Non-performance resulting from force majeure (extreme weather events, utility outages, government decisions, or other circumstances beyond the establishment&#8217;s control).<\/span><\/li><\/ul><p><b>18. Complaints and Dispute Resolution<\/b><\/p><p><span style=\"font-weight: 400;\">The establishment maintains <\/span><b>official complaint forms<\/b><span style=\"font-weight: 400;\"> from the Junta de Comunidades de Castilla-La Mancha available to guests.<\/span><\/p><p><span style=\"font-weight: 400;\">Complaints may also be submitted to hotel@enoturismomainetes.com, and we commit to responding within a maximum period of one month.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers may contact consumer protection services in their Autonomous Community or the Consumer Arbitration System.<\/span><\/p><ol start=\"19\"><li><b> Data Protection<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Personal data provided during the booking process will be processed by Bodegas y Vi\u00f1edos Mainetes, S.L. for the purpose of managing the reservation, providing contracted services, and fulfilling legal obligations, pursuant to Regulation (EU) 2016\/679 (GDPR) and Organic Law 3\/2018 (LOPDGDD).<\/span><\/p><p><span style=\"font-weight: 400;\">You can view complete details and exercise your rights as indicated in our <\/span><a href=\"https:\/\/claude.ai\/politica-de-privacidad\"><span style=\"font-weight: 400;\">Privacy Policy<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><b>20. Applicable Law and Jurisdiction<\/b><\/p><p><span style=\"font-weight: 400;\">These Conditions are governed by Spanish law. For the resolution of any dispute, jurisdiction shall belong to the courts and tribunals determined by applicable consumer law, which in the case of consumers corresponds to the consumer&#8217;s domicile.<\/span><\/p><p><b>21. Modification of Conditions<\/b><\/p><p><span style=\"font-weight: 400;\">The hotel reserves the right to modify these Conditions. The conditions applicable to each reservation will be those in force and accepted at the time of formalization.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cookie Policy 1. Identification Data and Owner In compliance with Law 34\/2002, on Information Society Services and Electronic Commerce (LSSI-CE): Owner: Bodegas y Vi\u00f1edos Mainetes, S.L. Tax ID (NIF\/CIF): B02365898 Registered office: C\/ Concepci\u00f3n, 11, 5\u00ba Izqda., 02002 Albacete, Spain Establishment: Hotel Spa Enoturismo Mainetes, Paraje Mainetes, Fuente-\u00c1lamo (Albacete), Castilla-La Mancha, Spain Phone numbers: +34 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3846","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cookies policy | Hotel Enoturismo Mainetes<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cookies policy\" \/>\n<meta property=\"og:description\" content=\"Cookie Policy 1. 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